Course
Fundamentals of Investigation & 5 Whys
Duration: 1 day
Who it’s for
People who assist in or participate in investigations of low-level events and near misses, working under the leadership of a trained ICAM facilitator.
Delivery format
Face-to-faceVirtualSelf-paced online
Overview
Not every investigation needs the full weight of ICAM. This course teaches the fundamentals of root cause investigation, including the widely used 5 Whys technique, giving you the skills to assist confidently in lower-level investigations while working under an ICAM facilitator’s guidance.
What you’ll learn
The fundamentals of root cause thinking and the 5 Whys technique
How to distinguish immediate causes from deeper contributing factors
How to support an investigation as part of a wider team
When a 5 Whys approach is enough, and when an incident needs full ICAM
Frequently asked questions
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