Over 100,000 people trained, across 43 countries and in 12 languages
CHOOSE FROM OUR
RANGE OF COURSES
About Our Courses
ICAM LEAD INVESTIGATOR
Duration: 2 days
Course type: Face-to-face/ Public or in-house, online self-paced and also virtual delivery available
Bonus content: Exclusive ICAM Toolkit
This face-to-face course is a comprehensive education in best-practice ICAM methods. Successful participants will receive the qualifications to supervise incident investigations in their workplace and access to the tools needed to manage an investigation.
Participants will also be provided online resources to extend their competency into other industries.
Choose this course to turn safety leaders into ICAM experts. ICAM experts are responsible for keeping track of incidents, conducting detailed investigations, and determining the best response to workplace incidents.
Safety Wise is a Registered Training Organisaiton (#21871).
ICAM GOVERNANCE TRAINING
Duration: 4 hours
Course type: Face-to-face and virtual
The ICAM Governance Requirements training course provides participants with a
high-level overview of the ICAM process and discusses key incident management
obligations for those accountable corporation / entity “officer’s” in accordance with Work Health and Safety (WHS) legislative requirements.
Additionally, participants are provided with an understanding of the fundamental
principles required to deliver a quality incident investigation report as part of meeting WHS management due diligence obligations. This course focuses on the importance of maintaining a fully transparent process for the development and dissemination of effective incident investigation reports centered on ICAM, for significant incident investigation.
Within any organisation, incident
investigation reports are one of the key drivers to effect continuous business
improvement and to reduce risk so far as is reasonably practicable (SFARP).
This course clarifies the role of leaders in the various stages of an incident investigation including suitable ways to fulfil WHS due diligence requirements.
A step by-step outline of the report writing process and structure is also provided for
delivering quality and meaningful incident investigation reports in a timely and effective manner.
The ICAM Governance Requirements course is designed to be used across various industries and organisations and while Australian WHS legislative requirements are referred to, the key principles are applicable to any jurisdiction.
Choose this course to understand Managers' and Executives' responsibilities when it comes to incident investigations.
ICAM CHAMPION TRAINING
Duration: 1 day
Course type: Face-to-face and virtual
This one-day course provides an extensive breakdown in ICAM management and is designed for Lead Investigators. This course teaches practical skills and strategies for introducing the ICAM process to an organisation that needs the best-practice solution for responding to workplace incidents. Successful participants will learn to implement effective investigative procedures, and learn how to mentor others in supervising the maintenance of these procedures.
Choose this course to train safety specialists in ICAM implementation. These specialists will transform an organisation’s incident response, reducing errors and oversight.
FUNDAMENTALS OF INVESTIGATIONS AND
5 WHYs
Duration: 1 day
Course type: Face-to-face and virtual
Bonus content: Workbook and instructional poster for all participants
This face-to-face course teaches basic incident investigation skills. Successful participants will learn how to assist in investigations under the leadership of a trained ICAM facilitator. Participants will also acquire the skills to independently investigate low-consequence equipment damage, injuries and production loss events.
Choose this course to train key employees in the 5 Whys method, to investigate low-level incidents or to support an ICAM investigation.
Available languages: French and English
INVESTIGATION REPORT WRITING
Duration: 4 hours
Course type: Face-to-face or virtual (Zoom/Teams)
Bonus Content: Workbook
Provide knowledge and skills to:
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Apply the principles of report writing
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Understand the structure of an investigation report
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Understand the types of reports to suit the audience
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Provide information in an accurate, clear, and concise manner
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Use appropriate and relevant terminology and phasing
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Deliver a quality report.
DATA GATHERING &
WITNESS INTERVIEWING
Duration: 4 hours
Course type: Face-to-face or virtual (Zoom/Teams)
Bonus Content: Workbook
Provide knowledge and skills to:
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Apply the principles of data gathering
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Plan for what data needs to be gathered
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Distinguish between contributing factors and non-contributing factors
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Apply the principles for effective witness interviews
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Recognise factors that can limit the accuracy of witness testimony
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Apply interviewing skills and questioning techniques.
INVESTIGATION REPORT WRITING
Duration: 4 hours
Course type: Face-to-face or virtual (Zoom/Teams)
Bonus Content: Workbook
Provide knowledge and skills to:
-
Apply the principles of report writing
-
Understand the structure of an investigation report
-
Understand the types of reports to suit the audience
-
Provide information in an accurate, clear, and concise manner
-
Use appropriate and relevant terminology and phasing
-
Deliver a quality report.
DATA GATHERING &
WITNESS INTERVIEWING
Duration: 4 hours
Course type: Face-to-face or virtual (Zoom/Teams)
Bonus Content: Workbook
Provide knowledge and skills to:
-
Apply the principles of data gathering
-
Plan for what data needs to be gathered
-
Distinguish between contributing factors and non-contributing factors
-
Apply the principles for effective witness interviews
-
Recognise factors that can limit the accuracy of witness testimony
-
Apply interviewing skills and questioning techniques.
PRACTICAL INVESTIGATION DAY
Duration: 1 day
Course type: Face-to-face and virtual (Zoom/Teams)
Our Practical Investigation Training Days are available for both our 5 Why's and ICAM investigation training.
Throughout our highly interactive training, we step course participants through detailed case studies to help embed the learning, but adding a Practical Day will help embed this even further as teams work through an investigation case study under the watchful eye of our expert investigators.
With our case studies, participants will work through the Data Gathering, Data Organisation, Data Analysis and the preparation of an investigation report.
ONLINE ICAM TEAM INVESTIGATOR
ICAM Team Investigator training won Platinum & Gold for Best Video & Best eLearning Development Company in partnership with Croomo at the
2017 LearnX Impact Awards!
Duration: 90 minutes
Course type: Online delivery
Bundled version Includes: access to the training module, Student Workbook, Facilitator Guide, and ICAM poster
Standalone version includes: access to the training module
This online course teaches basic incident investigation skills.
This course recreates an actual ICAM investigation, engaging participants in canvassing the scene, interviewing witnesses, and analysing the evidence.
On completion, participants will have the knowledge to assist trained facilitators in investigating incidents.
Choose this 90-minute online course to efficiently train individual team members in the ICAM method- a great way to provide awareness of the ICAM investigation process or for refresher training for already trained investigators.