The home of the ICAM methodology
Investigate Smarter.Prevent Incidents.Build Safer Workplaces.
Global leaders in ICAM methodology, training, and investigations.
Some of our clients include
Glencore
SafeWork SA
GlencoreSafeWork SAInvestigate.
Get to the real causes, not just the immediate ones.
Learn.
Turn findings into improvement, not just a filed report.
Prevent.
Build workplaces that don’t repeat the same incident twice.
We didn’t just adopt ICAM.We built it.
ICAM was developed by our founding CEO, Gerry Gibb, working alongside Professor James Reason. Train with us and you learn the methodology from its source, taught by investigators who still lead real cases in the field.
Our method
World Leading ICAM Training By Experts With Real World Experience
ICAM was developed by our founding CEO, Gerry Gibb, working with Professor James Reason. Every course we run is taught by people who still lead real investigations, not just teach them.
Explore ICAM trainingThe GOAL Process
How an ICAM Investigation Runs
7 Step Incident Management Process. 4 Questions to Answer. 4 Phases of Investigation.
What happened?
Why did it happen?
What are we going to do about it?
What did we learn that we can share?
Immediate Actions
Investigation Planning
Data Gathering
GGatherWhat happened?
Data Organisation
OOrganiseData Analysis
AAnalyseWhy did it happen?
Recommend
LLearnWhat are we going to do about it?
Report
LLearnWhat did we learn that we can share?
Continuous development
Our ICAM Continuous Education Pathway
Finishing a course is the start, not the finish line. Our continuous education pathway keeps investigators building capability long after the certificate, through ongoing coaching, advanced training, and access to a global community of practitioners.
Global reach
Trusted Worldwide: 43 Countries, 12 Languages
Wherever your organisation operates, chances are we already do too. Our investigator and trainer network spans Australia, New Zealand, the Americas, Europe, and Africa, delivering ICAM in the language and culture your teams actually work in.
Meet our global team
Frequently Asked Questions
Need training or an investigation?
Get in touch and we’ll point you to the right course, or get an investigator on the case.
Contact Us